custom pet portrait info

** first batch of portraits available monday, february 26th at 7pm**

Hi! It's very important you read and understand all the information outlined here before purchasing a pet portrait. Please contact us with any questions before purchasing. 

At this time, all portraits are made to fit the vintage frame they are sold with, and priced according to size. The portrait will come ready to hang or stand inside the frame. Please read the specific frame/product listing thoroughly for more information. 

If none of the frames currently available speak to you, don't worry! We release frames in small, progressive collections to ensure wait times for portraits are not too long. 

Prices currently range from $80-180 based on frame size. We may offer micro-portraits at reduced rates in the future. 

 

The process:

Portraits are sketched out in pencil based on your reference photos, and painted with either gouache or acrylic paints (or a blend) on specialty paper for acrylic paint. Although this is a new product in our shop, we are not new to painting and have experience painting pet portraits. 

Local pickup:

Please select a pickup date a minimum of 3 weeks from your order date. This is an estimate. If your portrait is ready before then, we will contact you by email. If we need more time, we will contact you to reschedule your pickup. 

Shipping:

We ship across Canada. Shipping rates are set based on Canada Post, we do not take any portion of shipping costs. Pet portraits are sent via tracked parcel. You will receive a notification when your portrait has been shipped by email, along with a tracking number. Expect a wait time of up to 3 weeks before your portrait ships. 

 

Commission information:

Please email us with the following information after you complete your order:

  1. Reference photo: please provide a primary reference photo, preferably a close up of your pet in a sitting position from the front or at the angle you would like painted. Additional reference photos can be provided to help us capture more detail, but the primary photo will be used mainly for the portrait.
  2. Select a background colour (i.e. artists choice, neutrals, provide a colour or a Pantone code and we will make the closest match)
  3. If your pet is wearing an accessory (i.e. collar, bandana) in the photo, do you want it included in the portrait or not?
  4. Please choose from the following options: A. I would like to see the painting before it is framed, and have one opportunity to make minor edits. B. I would like the finished portrait to be a surprise, and do not want to see it before I pick it up. 

Complete answers to all four questions above help us speed up the portrait process. Let us know if you have any questions before you place your order, by messaging us on instagram or by email. 

Disclaimers:

  • One pet per portrait is included in the price. 
  • The portrait will be painted to fit in the designated frame, which is included in the purchase. All frames are second hand, and may have very minor imperfections. Any major imperfections in the frame will be listed. We specify the paintings are sold by the frame because If you intend to swap out the frame after receiving your painting, it may not fit (in that case please see below for custom requests). 
  • Custom pet portraits are non-refundable once the painting process has begun and you’ve submitted your reference photos. Please contact us before purchasing if you have any questions or want to know what to expect. 

Custom Requests and Questions:

If you have additional requests or questions, please email us before you purchase a pet portrait. At this time, we reserve the right to decline custom requests that we do not feel confident fulfilling. Custom request also may incur additional charges. Thanks for understanding! 

What is a custom request? Examples below:

  • Can you paint more than one pet in the same frame? 
  • Can I provide my own frame? 
  • Can you do alternative poses (I.e. lying down, standing, facing to the side)? 
  • Can you do animals other than dogs and cats? 
  • Can you do a different style? 

Payment plans:

If you need to break up your portrait payment into two instalments, please let us know by email or message us on Instagram. Payment can be made via e-transfer. Please note we will not start painting until full payment is received, the first payment will just reserve your frame. 

Sample Photos:

Oliver

 

Ishi